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Transform your employees into brand ambassadors with Netigate's eNPS software

Measure, track, and improve employee loyalty and engagement with employee Net Promoter Score software.

 
  • A trackable, easy-to-manage employee experience metric.
  • Understand whether your employees are brand ambassadors.
  • Identify what factors impact your eNPS.
  • An essential component of your EX feedback strategy.
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Netigate's employee survey software solution

Netigate delivers improved employee experiences through feedback in more than 1,500 organisations worldwide.

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eNPS software that will help you to enhance the employee experience

Understand your employees
Understand your employees
Happy and engaged employees are essential for better business, and the eNPS helps you to understand how they feel. The beauty of the eNPS lies in its simplicity, giving you a clear overview of employee loyalty that you can use to improve their experience at work.
Trackable insights
Trackable insights
The eNPS is the perfect metric for quickly and effectively tracking employee loyalty and engagement. It's also a great way of comparing your performance over time and with competitors.
Uncover the why
Uncover the why
You can unleash the full power of the eNPS by putting your score into context. With Netigate's reporting tools, you can dig deeper into your results by applying filters that will help you to make sense of them.
Netigate employee survey software with employee net promoter score_employee satisfaction surveys
Netigate eNPS software_Employee engagement_Dijamant and Amanda

UNDERSTAND YOUR EMPLOYEES

The transformative power of employee loyalty and engagement

Loyal employees are happier and more engaged at work, and research shows that engaged teams are up to 23% more profitable and 18% more productive. Our eNPS software is designed to help you understand how your employees feel so that you can make positive changes towards improving their experience.
eNPS software and free eNPS template
Netigate eNPS software_eNPS survey template_eNPS question bank

THE INTUITIVE ENPS SOFTWARE SOLUTION

Everything you need to build customised eNPS surveys

The Netigate eNPS software has everything you need to build your employee Net Promoter Score surveys from start to finish. Creating your surveys from scratch is straightforward, with our intuitive drag-and-drop interface. You can also pick from our ready-to-go bank of employee experience questions. To make your life even easier, we also have an eNPS survey template that's ready for you to start using right away.
eNPS Software_Apply breakdown to discover the why

POWERFUL ENPS REPORTING

Discover what factors make a difference to employee loyalty and engagement

Netigate's reporting function allows you to add breakdowns and filters that can help you to understand your eNPS score. By including background data like length of employment and department, for example, you can identify correlations between eNPS scores and other factors. This will help you put your score into context. And to top all of this off, live dashboards mean you can do all of this in real time.

Your free eNPS survey template

Try Netigate's eNPS software free for 30 days and get one step closer to discovering your employee Net Promoter Score.

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Voice of the employee_Netigate eNPS software_Word cloud

YOUR ENPS SCORE IN CONTEXT

An essential part of the bigger picture

The charm of the eNPS lies in its simplicity, but it becomes even more valuable when used as part of larger employee surveys. This way, you can get a quick overview of how your employees feel while asking additional questions to understand your score in context. With Netigate's eNPS software, you can uncover the 'why' behind your result.
Netigate_Calle_eNPS software_green

THE ENPS-NPS CONNECTION

Happy employees lead to happy customers

Employee engagement is contagious, with more engaged teams seeing up to a 10% increase in customer loyalty. With our eNPS software, you can take steps towards improving the customer and employee experiences— simultaneously!
Erik Terzi_Quotation Marks_Netigate eNPS software

Netigate insights

Measuring your eNPS score is a perfect way to get data on employee referral readiness and ambassadorship. The score can give you an indication of whether you need to dig deeper into— and ultimately improve— factors that will increase how likely employees are to recommend the company to others — Erik Terzi, Customer Success Manager at Netigate

The benefits of Netigate's eNPS software

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Secure & GDPR-compliant
Data security is our top priority. Your sensitive employee feedback data is safe with us. We are ISO 27,001 certified and GDPR compliant with servers in the EU, meaning you can safely gather your feedback online.
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Expert support
We offer a global solution with local support and consultancy. Our in-house experts will guide you in asking the right questions and making data-driven decisions with the eNPS metric.
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All in one place
Powerful but intuitive, the Netigate platform makes it easy to create, distribute and analyse employee engagement surveys of all kinds. Start from scratch or use our expertly-crafted templates, and start improving your employees' experience.
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Integration friendly
With Netigate API, you can build custom data integrations that will adapt to your existing workflows. This allows you to save time and work smarter by automating employee Net Promoter Score surveys.
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Reliable data collection
Did you know Netigate did one of the largest surveys in the world with over 6.5 million respondents? That requires stability, knowledge and capacity. We offer you a robust software that you can rely on even for advanced employee feedback projects.
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Powerful analytics
With our eNPS software, you will gain thorough analysis and actionable insights. We help you to make data-driven decisions with confidence. There's loads of data out there, and we help you to make sense of it.

Netigate customer success stories

Keystone Education Group
Liza Andersin

Liza Andersin

HR manager, Keystone Education Group

From an HR perspective, it is extremely important to work with data and employee surveys. If you don't do that, it's difficult to make business decisions in an organisation. It's not just about working with what managers and the management team want, but also listening to what the whole organisation wants.

Credit Europe Bank N.V
Anne Langeveld-Mulder

Anne Langeveld-Mulder

Division Director Human Resources, Credit Europe Bank N.V

Based on the feedback received from the first survey, senior management took the initiative to develop concrete plans for improvement. Every division received a detailed report and, working with the HR advisors, our employees worked together to develop a strategic engagement plan. Now, every manager across the company has KPIs that focus on engagement goals.

EnBW
Ditmar Ott

Ditmar Ott

Process and System Manager, EnBW

Even complex survey scenarios can be done easily and fast thanks to the user-friendly logic functions.

More inspiration for your getting started with eNPS software

How has employee loyalty developed from 2019-2021?
How has employee loyalty developed from 2019-2021?
Download our employee loyalty study with data from 274 different companies and over 200,000 eNPS responses.
Get the report
How to get started with the employee Net Promoter Score
How to get started with the employee Net Promoter Score
In this article, we explore everything you need to know about the eNPS, including how to calculate yours and some of the most effective ways to put it to good use.
READ THE ULTIMATE ENPS GUIDE
Measuring employee engagement efficiently and continuously
Measuring eNPS_Netigate_eBook_Cover
Measuring employee engagement efficiently and continuously
How to improve your employee engagement surveys and utilise the employee Net Promoter Score (eNPS).
Download the ebook

FAQs

eNPS is an employee experience metric that allows you to measure how loyal and engaged your employees are. It's based on the Net Promoter Score (NPS), which is one of the most popular metrics used to measure customer loyalty.
On a scale of 1-10, how likely are you to recommend our company to friends and family?

Your respondents (employees) are then sorted into three categories, depending on the score they give:

  • 9-10: These employees are your Promoters
  • 7-8: These employees are your Passives
  • 0-6:These employees are your Detractors

    Click here to learn more about the employee Net Promoter Score.
    • eNPS scores can range from -100 through to 100. Technically, anything above 0 is considered an acceptable score. This would mean a completely even split of Promoters and Detractors at your company. It makes sense, therefore, that you should start feeling slightly uncomfortable when the balance at your business starts to tip in favour of Detractors.
    Your eNPS score is very easy to calculate. You simply minus the percentage of Promoters from Detractors. Passive employees (who scored 7 or 8) are not counted in the calculation.
    There are loads! But here's a quick summary:

    . It's easy to send, answer and report on.
    . It's an easy way of tracking how your employees are feeling over time.
    . It's really good for benchmarking, either against your past performance or against other companies.
    . It can help to reduce employee turnover by giving you insights into what needs to improve in your employee experience.
    No! :) The template is free to use when you create a Netigate account. You can sign up for a free trial here to check it out. You'll find it under 'Templates' when you click 'Create a survey' on the login homepage!
    No— there's more! Netigate is a complete solution and a survey tool for your employee and customer feedback needs. From your yearly employee reviews to automated customer service questionnaires, you can do it all with us. You can read more about our solutions here.

    Let us show you around!

    Find out exactly what Netigate can do for you with a guided tour of our eNPS software solution.

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