Customer experience
5 digital trends for 2022
5 digital trends for 2022

5 digital trends for 2022

What will the future of digital development look like? The pandemic has undoubtedly accelerated the…

5 digital trends for 2022

Netigate’s employee experience expert board

Netigate has assembled a brand new expert board consisting of external experts who will work…

Netigate’s employee experience expert board

Digital leadership and why you should care about it

The changes in our fast-paced, digital environment demand from us to constantly keep up and…

Digital leadership and why you should care about it

Getting started with customer surveys

As a company, it’s vital to know what your customers think about you. How else…

Getting started with customer surveys

The Ultimate Guide to Voice of Customer (VoC)

How do you manage to stay ahead of your competition? How do you develop the…

The Ultimate Guide to Voice of Customer (VoC)
Netigate Insights
Feedback as a service
Feedback as a service

Feedback as a service

When we think about business transformation, we often talk about strategic improvements. This means rethinking…

Feedback as a service

How to define, measure, and improve customer satisfaction

What is customer satisfaction, and why is it important for businesses to make it a…

How to define, measure, and improve customer satisfaction
Customer experience
The future of CX
The future of CX

The future of CX

This year, Netigate conducted a survey asking 70 CX professionals about their approach to customer…

The future of CX

How to use feedback software in event planning

Learn how survey software can be used as a tool for helping you in your event planning.

How to use feedback software in event planning

A quick guide to the Customer Effort Score (CES)

Do you know how easy customers find it to interact with your business? How quickly…

A quick guide to the Customer Effort Score (CES)

5 steps for using the power of feedback to improve your business

Let’s talk about the power of feedback. We can refer to it as ‘experience management’…

5 steps for using the power of feedback to improve your business

The Great Resignation: Factors driving the surge

Predictions of a resignation surge began when the US Department of Labor reported that more…

The Great Resignation: Factors driving the surge