Reduce employee turnover by using an exit survey

Recruitment is expensive- and can be a big drain on resources, especially with current trends…

Reduce employee turnover by using an exit survey

4 great ways to improve your customer satisfaction

There many assets a company needs to consider, but your two most valuable ones are…

4 great ways to improve your customer satisfaction

Balancing growth and profitability. Moving forward under your own steam.

“Finding great ideas is easy, great execution is not.” Ever tried, ever failed. The value…

Balancing growth and profitability. Moving forward under your own steam.

Net Promoter Score questionnaire – based on one single, genius question

The Net Promoter Score explained in a few words NPS or Net Promoter Score is…

Net Promoter Score questionnaire – based on one single, genius question

A few facts on what customer service quality means for your business

Customer service quality – High customer churn and low customer satisfaction are killers for any…

A few facts on what customer service quality means for your business

Here is how you can improve your Employee Onboarding process

Do you remember how nervous you were on your first day at your new job?…

Here is how you can improve your Employee Onboarding process

4 ways to improve employee engagement

When you have engaged employees they are willing to invest the extra time, effort and…

4 ways to improve employee engagement

Opinion polls vs surveys – when to use them correctly?

Do you need general information or detailed opinions? There are pros and cons with both…

Opinion polls vs surveys – when to use them correctly?

Decrease customer churn? Yes please, but how?

We all know how devastating it is to be dumped. When dumped by a partner,…

Decrease customer churn? Yes please, but how?

Voice of Employee – Netigate Insight Platform

Modern companies with an interest in their employees’ welfare and progress usually have what is…

Voice of Employee – Netigate Insight Platform

Why is product research important?

Do you have a great new idea you would like to make into reality? Congratulations!…

Why is product research important?

Why conduct employee satisfaction surveys?

Employee satisfaction is really what the name suggests: How satisfied or happy your employees with their…

Why conduct employee satisfaction surveys?