You should proactively use product research whenever you launch a new product. Because your customers…
A company is made up of people working as a team. Voice of the Employee…
When you have hired a new employee, he or she goes through a process called…
Engaging with your customer means retaining customer satisfaction Retaining customer satisfaction is more complex today…
If I pay for service, I require not only service, but good service. If I…
The Net Promoter Score – or NPS as it is commonly called – can be…
Key points: Using Market Research and NPS to reveal and evaluate the voice of customers.…
Although it goes without saying, happy employees are more productive than those who are not…
-A way to find out how engaged your employees really are! It´s going so well…
Consumers are becoming increasingly hyper-aware and capable of ingesting and disseminating information and opinions at…
You are well aware that there is growing competition within your area of business and…
Measuring voice of employee Where would your company be without its employees? Both the biggest…