How mobile devices boost employee engagement

In today’s digital age the preferred way to access the Internet is via mobile devices.…

How mobile devices boost employee engagement

HR #metoo – Aftermath or Opportunity?

Spreading like a wildfire initiated by public figures, #metoo burned its way through society, organisations,…

HR #metoo – Aftermath or Opportunity?

How to measure customer satisfaction

Why should you measure customer satisfaction? Unsatisfied customers might be costing your business more than…

How to measure customer satisfaction

The Top 6 Employee Engagement Trends 2018

Here is top 6 employee engagement trends for 2018, as well as what to takeaway.…

The Top 6 Employee Engagement Trends 2018

How to increase customer satisfaction with NPS

The one and only question to be asked to learn about your customer satisfaction NPS…

How to increase customer satisfaction with NPS

How quality market research can lead to new growth opportunities

Developing a better understanding of customers is key for businesses today. In today’s fast-paced and…

How quality market research can lead to new growth opportunities

Customer Satisfaction Form – 5 Tips for an Effective Survey

It seems that almost every company now collects data from its customers using customer satisfaction…

Customer Satisfaction Form – 5 Tips for an Effective Survey

Product Research can always be better

Product Research helps you identify, analyse and understand the overall requirements of a potential target…

Product Research can always be better

Website Feedback Software – Helps You Collect Data Online

What is website feedback software? It is all in the name: your online visitors give…

Website Feedback Software – Helps You Collect Data Online

Why you should invest in employee engagement — from start to finish

As a business owner or manager, your employees are your greatest asset. But, unfortunately, too…

Why you should invest in employee engagement — from start to finish

Someone wants to move on – find out why – Employee exit survey

It might be expected because someone has tried desperately for years to make a career…

Someone wants to move on – find out why – Employee exit survey

Why digital customer care (e-care) is important

Why should we care about digital e-care? Digital E-care is the delivery of customer service…

Why digital customer care (e-care) is important